Best Western Plus Hershey

Breakfast was fantastic! My kids loved it especially the pancake maker. Beds were very comfortable and room was nice large enough for family.

We were very pleased with Best Western Plus overall. We actually had reservations at another hotel down the street, however upon arrival, the lady at the front desk was rude and not very welcoming at all. The room in the other hotel was very dark and outdated. I knew immediately that I had to find another place to stay with my two children. I reserved a room through Booking.com at Best Western Hershey and thankfully they had one room left for the dates we were staying. We were immediately welcomed by the lady at the front desk, the room was clean and bright and was just what we we looking for. Jess from the front desk, exceeded expectations, she was accommodating and friendly, offered ideas for us to have dinner and went above and beyond to help us feel comfortable. She put a stop to a bunch of shenanigans that was going on with a bunch of kids on our floor as well. She was AMAZING!! Jess does a fantastic job at Best Western Plus in Hershey PA. We will most definitely be back!

We were visiting Hershey and the location was excellent! Staff was very friendly and helpful; needed a recommendation for a restaurant, and extra towels. We really enjoyed access to hot coffee and tea at anytime and the pool was open late. One small ding was the fire pits (2) were not working because of a large group the weekend before, we bought stuff for smores. This in itself would not keep us from returning again as we had a wonderful time!

We were impressed by the cleanliness of our room and the hotel as a whole. The bed was comfortable. The hotel is nicely decorated and looks new. The staff was courteous and helpful. The complimentary breakfast was great. We liked the hot protein options the automated pancake maker, and the variety of cold options. Plenty there for a hearty breakfast. The breakfast area was very clean, and well stocked. The attendant was friendly and helpful. I even heard him offer to make more eggs for a couple who arrived 5 minutes before breakfast was over.

The hotel was nice and clean. The staff the level of service and attention from the staff was exceptional they . This was my first time staying at a best western. When I checked in the women at the front desk was so nice and friendly. I manage a apartment buildings and would gladly hire the staff that I encountered to work at my buildings.